Privacy Policy
What happens to the details you share when you call? Short answer: we use them to answer your request and schedule service, and we don't sell them. Here's the full version.
Beaumont Furnace Fix is a locally owned and operated furnace repair company based in Beaumont, California, serving Beaumont and nearby towns. Call us for furnace repair, tune-ups and replacement.
Effective date: October 15, 2026 · Last updated: October 15, 2026
Beaumont Furnace Fix ("we," "us," or "our") provides furnace repair, maintenance and replacement services to homeowners in Beaumont, California and nearby communities. This Privacy Policy explains what information we collect when you visit our website (the "Site") or contact us, how we use and share it, and the choices you have.
By using the Site or calling us, you agree to the practices described here. If you do not agree, please do not use the Site.
1. Information We Collect
Information you give us
- Contact details: name, phone number, email address, and the address where heating service is needed.
- Job details: a description of what your furnace is doing, access information (gates, parking, pets), and preferred times.
- Messages: anything you include in emails or voicemails. There are no forms on this website.
- Payment information: we do not collect card numbers on the Site. Payment for service is arranged with our technician.
Information collected automatically
- Device and usage data: IP address, browser and device type, pages viewed, time on page, and the site that referred you.
- Cookies and similar technologies: small files that help the Site work or load fonts and maps (see Section 6).
- Call and message data: the date, time, duration, and number for calls made to our business line, which may be logged by our phone or call-routing provider.
2. How We Use Your Information
- To answer your call or email and schedule service.
- To answer questions or complaints about the service.
- To improve the Site and our service.
- To meet legal, tax, and recordkeeping obligations and protect our rights.
3. How We Share Information
We do not sell your personal information for money. We share information only as needed to run the service, with these parties:
- Technology providers: companies that provide website hosting, phone and call-routing services, and email.
- Google services: our pages load Google Fonts and show a Google Map. Google may collect your IP address under its own privacy policy.
- Legal and safety reasons: when required by law, court order, or to protect our rights, customers, or property.
- Business transfers: if our business or the Site is sold, merged, or transferred, your information may be transferred to the new owner.
4. Text Messages and Email
We don't send marketing texts or emails from phone calls. If you email us, we use your address only to reply.
If we ever start sending text messages, we will update this page first and you will be able to reply STOP to opt out at any time.
5. Home Visits and Property Access
Our technicians visit your home only by appointment. Please tell us about any access or safety concerns before the visit.
6. Cookies and Tracking Technologies
We use cookies and similar tools only for essential Site functions, fonts, and maps. We don't run ads on this site.
If we add analytics later, we'll update this page first. You can control or delete cookies in your browser settings; blocking some may affect how the Site works.
Do Not Track and Global Privacy Control: Because there is no uniform standard for "Do Not Track" signals, our Site may not respond to them. We do honor opt-out preference signals such as Global Privacy Control where required by California law.
7. Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the following rights:
- Right to know what personal information we collect, use, and disclose, and why.
- Right to access the specific personal information we hold about you.
- Right to delete personal information we collected from you, subject to legal exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.
- Right to limit use of sensitive personal information, where applicable.
- Right to non-discrimination for exercising these rights.
Categories of personal information in the past 12 months
| Category | Examples | Disclosed to |
|---|---|---|
| Identifiers | Name, address, email, phone number, IP address | Technology providers |
| Customer records | Service address, what your furnace is doing, call history | Our own team |
| Internet activity | Pages viewed, browser and device data | Our website host, Google Fonts and Google Maps |
| Geolocation (general) | Approximate location from IP address or service address | Technology providers |
| Audio | Voicemails, and call recordings if a call is ever recorded (you will be told at the start) | Phone and call-routing providers |
| Commercial information | Service you asked about | Our own team |
How to exercise your rights
To make a request, email [email protected] or call (234) 567-8911.
We will verify your identity by matching details you provide to information we hold, and we will respond within 45 days (we may extend once by another 45 days if we let you know).
You may use an authorized agent, and we may ask for written proof of their authority.
California's "Shine the Light" law (Civil Code § 1798.83) lets California residents request information about disclosures of personal information to third parties for their direct marketing. We do not share personal information with third parties for their own direct marketing purposes.
8. Data Retention
We keep personal information only as long as needed for the purposes in this policy, including responding to your request, handling disputes, and meeting tax, accounting, and legal requirements. After that, we delete or de-identify your information.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. Children's Privacy
Our Site and service are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
11. Third-Party Links
The Site may link to other websites, such as maps or government agencies. We are not responsible for their privacy practices, so please review their policies before sharing information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version here and update the "Last updated" date.
Continued use of the Site after changes means you accept the updated policy.
13. Contact Us
1490 Flamingo St, Beaumont, CA 92223
Phone: (234) 567-8911
Hours: Open 24 hours, 7 days a week
Email: [email protected]
Beaumont Furnace Fix is a locally owned and operated furnace repair company based in Beaumont, California, serving Beaumont and nearby towns. Call us for furnace repair, tune-ups and replacement.